Privacy Policy
This Privacy Policy explains how TrustRoute Finance Lab (“we”, “our”, “us”) collects, uses, and protects your information when you use our website and courses.
Information We Collect
- Account Data: name, email, and password hash when you create an account.
- Transactional Data: purchase history and course enrollments.
- Usage Data: page visits, feature usage, and approximate geolocation derived from IP (city-level).
- Support Data: messages you send to [email protected] and form submissions.
- Technical Data: device, browser, and cookies that remember preferences (e.g., theme).
How We Use Information
- Provide and improve courses, personalize content, and troubleshoot issues.
- Process payments and deliver receipts (via PCI-DSS compliant providers).
- Respond to your requests and send service-related notifications.
- Comply with legal obligations and enforce our Terms.
Cookies and Similar Technologies
We use essential cookies to maintain sessions and remember preferences like theme (localStorage key: trfl_theme). You may control cookies in your browser. Disabling cookies may limit functionality.
Sharing and Transfers
We do not sell your personal information. We share data with processors that help us run the service (e.g., hosting, analytics, payment providers) under contracts that limit their use of data. Data may be transferred internationally with appropriate safeguards.
Security
We use encryption in transit, role-based access controls, and regular reviews. No method is 100% secure; report concerns to [email protected].
Your Rights
- Access: request a copy of your data.
- Correction: update inaccurate information.
- Deletion: request deletion where applicable.
- Objection and restriction: control certain processing activities.
- Portability: obtain a machine-readable copy of your data.
Data Retention
We retain data as long as your account is active or as needed to provide services and comply with law. We minimize retention where possible.
Children’s Privacy
Our courses are for adults and older teens. If you believe a child under 13 has provided personal data, contact us to delete it.
Contact
If you have questions about privacy, email [email protected] or write to: Privacy Officer, TrustRoute Finance Lab, San Francisco, CA.